We understand that like many other things, centrifuges may require repairs from time to time. Hawksley offer repairs on a number of different centrifuges; including our own brand models; The VetSpin Duo, the Haematospin and Vetspin 1400, the 1300. Depending on the brand and problem, we can also support with repairs on other units.

Depending on your centrifuge, you can loan another machine whilst we do repairs. We do offer the collection of both the broken machine and the loan machine in addition to delivery of the loan machine. Organising delivery independently to our address can be a cheaper alternative.

Our team will examine the fault and send a quote before repair, depending on the service needed and the price of spare parts. If after the quote you would not like any repairs done, there will only be a charge of £25 + VAT for machine inspection. 
 

Price list:

Loan machine £25 + VAT
Collection of broken machine £40 + VAT
Collection of loan machine £40 + VAT
Delivery of loan machine

£20 + VAT

Delivery of fixed machine

£20 + VAT

Repairs  £50 + VAT (per hour)
 

Preparation

PLEASE REMOVE THE ROTOR BEFORE SENDING TO AVOID DAMAGING THE MACHINE. BUBBLE WRAP THE ROTOR AND PACK INSIDE THE BOX SEPARATELY.

If not please ensure you pack around the rotor to stop the rotor moving in transit.

Warranty

When purchasing one of our centrifuges, you will find a warranty card. Upon signing with the required information, the warranty card will last one year. This will entitle the user to free repairs and replacements for damage that they were not responsible for causing.

Spare parts

In case you would like to repair an easy fix, or our service manager recommends buying spare parts, you can find all the spare parts you need following the link.